I haven't got around to changing my bank account yet (its called Time) and I thought I'd be clever today and beat THAT Barclays Indian call scandal
So I waited until 10.30 before ringing the 0845 number we have to ring.Thought we'd get the Monday morning rush out of the way, and I'd be able to talk to someone in Merseyside or Glasgow.
No prizes then, for guessing that I was connected straight to the call centre in India again. Cancelled the direct debit I needed, which took all of 90 seconds, then we started the Home and Contents conversation,AGAIN, which I reckon lasted about 4 minutes.
Marvellous. Barclays.you need lessons in customer care. Same as Prudential, reading todays EDP. The man from the Pru will never be the same in my minds eye again. Thats another company on my banned list then. If these companies cannot invest in Britain, and it's workers they try so hard to take their money from, I don't consider them fit to be here. Isn't it funny, how the sales centres are always in Britain, and you talk to English call centres, then when you sign the dotted line, everything's done through India?
Not in my world it isn't.
Onto somewhat better things. The mortgage company don't half give me a rollicking when I miss a payment, so I hate ringing them to pay by debit card. I can only have a basic bank account as a result of a previous bankruptcy from a failed business (now that IS a long story, full of heartache, so we'll move on again quickly), so I had a flash of inspiration on the way Barclays at Fakenham.
I got a bankers draft and paid the monthly payment of £693.37 wit that. No arrears payment this month. We'll post it off to them in the morning. Ha! Sorted.
Disadvantage- It cost me £10 to do it, and I had to go out on my day off AGAIN to sort this, but at least I don't have to talk to them. I really don't know whats worse sometimes- going out or using the telephone.
I hate both with a passion. Same as the post really. All forms of communication that instantly affect me in one way or another. Hate the lot. At least I'm anomynous (can never spell that word!) here.
Only here, can I talk and tell people things I can't talk about at home. That's why the therapists say this blogging - or journalising as they call it- is good for the soul.
Best thing about today? I've sorted the web site out and I've actually started uploading it onto my server. at last. Hurray!
Should have this finished by Friday. But I won't count my chickens before they hatch. I don't have to go out tomorrow, I think, I hope, so I can stay in MY world for a day.
I know I'm sad, but I just don't want to be "in" with the outside world.
Until tomorrow
Paul
Friday, March 16, 2007
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